To comprehend clients’ needs and respond quickly, we put emphasis on communication with clients. We have built a long-lasting relationship of trust with our clients by taking advantage of our excellent communication skills in English. Our native English and bilingual (English-Japanese) staff liaise with clients’ management located in Japan and abroad. The large part of daily correspondence done over the phone and by email are handled by our bilingual staff in a smooth and polite manner. For clients planning to start up business in Japan, our native English speakers provide detailed explanation of the differences that may arise between Japan and the clients’ home country.
We communicate as if we are working with clients at their office. We hear comments from clients saying that “other accounting firms in Japan have difficulties communicating in English and foreign accounting environments, but BPM handles all such matters. BPM’s services are accurate, prompt and meet our requests.”